About

The Isle of Man is a self-governing British Crown Dependency. It has its own Government and laws, and a parliament, “Tynwald”, recognised as the oldest continuous parliament in the world. The Isle of Man has established itself as a recognised centre for international business and finance, with a reputation as one of the world’s leading offshore and best regulated financial centres. The Island is home to many successful companies, which have a significant presence around the world. Legislation relating to Anti-Money Laundering and countering the Financing of terrorism is also applicable to all business undertaking regulated activities which includes Rosemont.

Rosemont Insurance Company Limited (“Rosemont”) is authorised to carry on an Insurance business and regulated by the Isle of Man Financial Services Authority (“IOMFSA”), the regulator of financial business on the Isle of Man. The Insurance business carried out by Rosemont is conducted mainly through the Insurance Act 2008.  The Act seeks to ensure that senior management and controlling parties of insurance business are fit and proper and that the company is financially sound.

Compliance

In order for Rosemont to conduct its business and fulfil its legal, regulatory and contractual obligations, it also contracts with Thomas Miller Captive Management Limited, which is registered with the IOMFSA and is the largest independent provider of insurance management services on the Isle of Man. Thomas Miller Captive Management Limited is part of the Thomas Miller Group which has dedicated itself to providing outstanding specialist insurance management services to its multinational client base for more than 130 years.

Rosemont complies with the European Union General Data Protection Regulation (“GDPR”).  GDPR gives control to citizens and residents over their personal data.

Rosemont’s data privacy notice works in conjunction with the Thomas Miller Privacy Policy.

Products

Rosemont through its unique knowledge, experience and methods, focuses on providing an optimum insurance of retail products. Rosemont achieves a rapid time-to-market, provides up-to-date management information and fast settlement of claims.

  • Rosemont is able to underwrite insurance products within Class 4 (Property) and Class 6 (Pecuniary Loss) in addition to Class 11 (Reinsurance) Authorisations from the Isle of Man Financial Services Authority
  • The Company is pleased to structure products in conjunction with partners on a Private Label basis.

The product portfolio has been developed over time, carefully and thoughtfully, drawing on experience gained over a long period of time. The administration skills developed ensure an effective delivery of the product to market at a low cost. New products can be launched quickly and easily. Claims are handled without delays.

General

Rosemont was established in 1996 as a specialist mobile phone insurer. Over the years the insurance cover offered has been extended to include personal electronic devices and other personal belongings. We provide attractive policy terms and conditions and a wide range of cover at competitive premiums. We also work with the best logistical partners in order to give an excellent level of claims service to our customers whilst keeping claims costs at a reasonable level. Since 1996, we have insured over a million customers.

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Insurance Partners

Rosemont has built up considerable experience and expertise in this specialised area of insurance. We can therefore lead the way in tailor-making profitable insurance schemes. Rosemont is open to working hand-in-hand with insurance partners to develop suitable products that meet their customers’ needs.

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Summary

This is what Rosemont can offer:

  • working closely with partners to produce tailor-made insurance products for their customers
  • excellent customer service
  • efficient claims handling including first-class logistical repair service
  • provide training to sales staff
  • cost effective solutions
  • detailed analysis for management information

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Contact

Rosemont Insurance Company is authorised to conduct Insurance Business, and is regulated by the IOMFSA. And registered in the Isle of Man, Company No. 88315. The Registered Office is:

Level 2
Samuel Harris House
5-11 St. Georges Street
Douglas
British Isles
IM1 1AJ

Rosemont has appointed an administrator in the Netherlands to collect premium and handle claims on its behalf: Harmony Financial Services B.V. See www.harmony.nl for more information.

Rosemont Terms and Conditions and GDPR Privacy Notice

This privacy notice describes how we collect and use your personal information, in accordance with the General Data Protection Regulation (‘GDPR’).

Data Controller

Name: Rosemont Insurance Company Limited
Address: 2nd Floor, Samuel Harris House, 5-11 St Georges Street, Douglas, Isle of Man

As a "data controller" we are responsible for deciding how we hold and use any personal information you supply to us in relation to your Insurance Contract with us.

Rosemont has appointed an administrator in the Netherlands to collect premium and handle claims on its behalf: Harmony Financial Services B.V. See www.harmony.nl for more information.

Joint Data Controller

Rosemont contracts with Thomas Miller Captive Management Limited (‘TMCM’) to conduct Insurance Services. Where TMCM collect personal data in their capacity of Joint Data Controller, See www.thomasmiller.com privacy notice for more information.

Why we collect your personal information

We will collect, store, and use categories of personal information about you either directly from you or through third parties such as retail stores for the following purposes:

  • 1. Administering and processing your insurance contract including your name, address date of birth and information about your banking details for the processing of your direct debit payments.
  • 2. To comply with legal or regulatory obligations.

Lawful Bases

We rely on the following lawful bases for processing your data:

  • In performance of a contract in order to supply insurance services.
  • Legitimate interests of both Rosemont and the insured.
  • Compliance with legal obligations which Rosemont is subject to in relation to Anti-Money Laundering laws.

Data retention

Rosemont takes the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees, administrator or service provider in the proper performance of their duties. We will only hold your personal information for the length of time it takes to fulfil the purposes we collected it for, including any legal, regulatory, accounting, or reporting requirements.

Your rights

You have certain rights as an individual which you can exercise in relation to the information we hold about you by contacting the Isle of Man Information Commission. If you make a request to exercise any of your rights, we reserve the right to ask you for a proof of your identity. We aim to acknowledge your request as soon as possible.

You have the following rights:

  • The right to access
    You are entitled to a confirmation whether we are processing your data, a copy of your data, and information about purposes of processing, who do we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, where we got your data from and how you can make a complaint.
  • The right to rectification
    If you believe the personal information we hold about you is inaccurate or incomplete, you can request for it to be rectified.
  • The right to erasure
    If you believe the personal information is no longer necessary for the purposes for which it was collected, you may request your data to be deleted. However, this will need to be balanced against other factors, for example there may be certain regulatory obligations which mean we cannot comply with your request. One of the following cases must apply:
    • The personal data is no longer necessary for the purpose which you originally collected or processed it for;
    • Legitimate interests is the basis for processing your personal data, the individual objects to the processing of their data, and there is no overriding legitimate interest to continue this processing;
    • The data has been processed unlawfully (i.e. in breach of the lawfulness requirement of the 1st principle);
  • The right to restriction of processing
    You can ask us to restrict (i.e. keep but not use) your personal data, but only where:
    • Its accuracy is contested, to allow us to verify its accuracy; or
    • The processing is unlawful, but you do not want it erased; or
    • It is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
    • It is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
    • You have exercised the right to object, and verification of overriding grounds is pending.

    We can continue to use your personal data following a request for restriction, where we have your consent; to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.

  • The right to data portability
    You can request from us to transfer your personal information to provide it to another third party of your choice.
  • The right to object
    You have the right to object at any time to processing of your personal data where processing is necessary for the performance of a task carried out in the public interest, or in the exercise of an official authority vested in the controller. You may also object where the processing is necessary for the purposes of the legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms, in particular where you are a child.

Complaints

If you are not satisfied with our response or believe we are not processing your personal data in accordance with legal requirements you can make a complaint to relevant Data Protection Authority. Our Lead Authority within the European Union is the Isle of Man Information Commissioner’s Office https://www.inforights.im/complaint-handling/how-to-make-a-complaint-to-the-information-commissioner/data-protection-complaints-2018/

Disclaimer

By accessing and using this website the user agrees to the following provisions:

Waiver of liability

Rosemont Insurance Company Ltd expressly waivers any liability for consequential damages – direct or indirect – arising from accessing or using this website.

Rosemont Insurance Company Ltd does not warrant a proper and continuous functioning of this website.

Information on this website

Rosemont Insurance Company Ltd strives to provide correct information on this website. Rosemont Insurance Company Ltd also strives to provide correct information in all modules of this website and a proper and continuous functioning of these modules. However, Rosemont Insurance Company Ltd expressly rejects any form of liability for defects or inaccuracies pertaining to information on this website or for the functioning of the modules of this website. It is advisable to use the latest versions of your internet browser and operating system for a proper functioning of the modules. One of the advantages of using the latest versions of internet browsers is that they provide better security protection than older versions. In order to check if you are using the latest browser version, please visit the website of your internet provider where you will find free updates, if necessary, to keep your operating system optimally secured.

Rosemont Insurance Company Ltd does not accept liability for incomplete or inaccurate information provided by third parties referred to on this website. Even though Rosemont Insurance Company Ltd will do everything in its power to secure a reliable and safe online handling of data, Rosemont Insurance Company Ltd does not accept any liability for consequences and/or damages arising from the online sending of data by users of this website. All information on this website (including but not limited to texts, photographs, illustrations, graphic materials, leads or hyperlinks to other websites) can be changed by Rosemont Insurance Company Ltd without prior notice.

Leads and hyperlinks

Leads and hyperlinks to other websites that are not the property of Rosemont Insurance Company Ltd only serve as a reference for the user of this website. These websites are not maintained by Rosemont Insurance Company Ltd and Rosemont Insurance Company Ltd does not have any influence on the form and contents of these websites. Therefore, Rosemont Insurance Company Ltd does not give any warranties nor does Rosemont Insurance Company Ltd accept any liability regarding the accessibility and contents of those websites.

Intellectual property rights

All data on this website, including texts, photographs, graphic materials (trade) names, logos, trade marks and picture trade marks, are the property of or licensed by Rosemont Insurance Company Ltd or other parties and protected by copyright, trademark rights or any other intellectual property rights. It is illegal to copy, reproduce, forward, distribute, make public or make available to third parties for a fee all material on this website (regardless if it is edited), without the express consent of Rosemont Insurance Company Ltd.

Viruses

Rosemont Insurance Company Ltd does not warrant that the information, software or leads/hyperlinks that are accessible on this website are free of viruses or similar damaging components.